Comments (7)
Have you tested such a server?
Have you tested such a server with InboxPager?
InboxPager comes with test tools, see edit account activity in the app. Have you used them?
Can you give a more detailed outline? You can change the names of the servers & ip's, too.
from inboxpager.
My bad, I've re-tested with TLS server and got the same error as with STARTTLS so it got to be smth else.
When I press "Try incoming" in account settings I got popup "Authentication" with empty string with "Other: -1" right below it.
I'm using v1.0 installed from f-droid. Is there a way to get debug logs or somehow else aid in debugging this?
from inboxpager.
"same error as with STARTTLS"
In which app - InboxPager? or in another app, if other, please specify!
The "-1" error could be a bad configuration for example:
wrong.gmail.com is WRONG
imap.gmail.com should work
If you want to send emails, you need to specify smtp-server, explicitly!
smtp.gmail.com
If that field is empty -> no sending is enabled, by design
Is this server internationally know, or is it a local geographically limited service?
Can you ping the IP of the server, maybe with a concrete IP (i.e. 10.0.0.1, not a real example) the error cold be specifically by-passed?
Can you figure out if this server uses standard certificates, or self-signed certificates?
Also very important:
Which port are you using?(THIS IS VERY IMPORTANT)
Got a NAT, firewall, etc.?
What quick is your network? Speedtest-ed it?
What is the format of your username:
OR
user.name
Any & every server information would be very useful - pop?imap?smtp?ports?
There is an event log menu button, it may yield some clues.
Debugging should be possible through ADB, with Android Studio installed.
- Install Android Studio
- Go to adb tab (lower part of the app)
- Connect your android via usb
- Use the app to make the error
- Error and exceptions should appear in there, if any occur.
LAST RESORT: One option would be to clear the app's private data, reinstall from f-droid. Probably won't help, but if it does, it could be interesting.
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Would it be possible to add some more elaborate error messages in future versions? Having only "-1 smth is wrong" does not give much options for users willing to help with troubleshooting.
In my particular case:
It works with gmail, fails with alumni.ntnu.no - so it's not connectivity issue. The account data or both is taken from thunderbird where it works fine.
Here is config data:
imap.alumni.ntnu.no:143
smtp.alumni.ntnu.no:587
account: [email protected]
username: user
Btw, to decrease probability of typos would be nice if fields for imap/smtp would be pre-filled with suggested names like imap.x.com & smtp.x.com once user entered account name [email protected].
from inboxpager.
The fact that you are getting a "-1", and based on the ports, confirms that STARTTLS (command) is definitely not supported. That was the original expectation.
In order to support STARTTLS and SSL a large and difficult patch may be necessary.
Should the pre-fill be wrong, even one symbol, may, give away username and password.
from inboxpager.
WARNING!
It seems that the above mentioned server uses:
ECDHE_RSA_WITH_RC4_128_SHA, RSA_WITH_RC4_128_SHA, and sha1WithRSAEncryption.
May be great for non-essential stuff. May wish to omit everything else...
from inboxpager.
For extra transport security - won't fix
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