Comments (10)
Hmm I'm pretty sure I'm entering correct name and password, including case, not including special characters, and yet still getting error (similar, but different - see below; mentioned in #5162).
I also confirmed the login credentials and ability to download the subtitles on the site itself. Let's see what #24 brings.
Error:
[2021-05-30 11:04:20.519 +02:00] [ERR] [44] MediaBrowser.Providers.Subtitles.SubtitleManager: Error downloading subtitles from "Open Subtitles"
System.Xml.XmlException: The 'hr' start tag on line 6 position 2 does not match the end tag of 'body'. Line 7, position 3.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowTagMismatch(NodeData startTag)
at System.Xml.XmlTextReaderImpl.ParseEndElement()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at XmlRpcHandler.XmlRpcGenerator.DecodeMethodResponse(String xmlResponse)
at OpenSubtitlesHandler.OpenSubtitles.LogInAsync(String username, String password, String language, CancellationToken cancellationToken)
at Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader.Login(CancellationToken cancellationToken)
at Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader.Search(SubtitleSearchRequest request, CancellationToken cancellationToken)
at MediaBrowser.Providers.Subtitles.SubtitleManager.SearchSubtitles(SubtitleSearchRequest request, CancellationToken cancellationToken)
from jellyfin-plugin-opensubtitles.
@dkanada any ideas?
from jellyfin-plugin-opensubtitles.
My involvement with the plugin only went so far as fixing a few outstanding issues and splitting it out from the core server, so unfortunately I can't be of assistance. I don't even use it myself.
from jellyfin-plugin-opensubtitles.
from jellyfin-plugin-opensubtitles.
I had the same problem. I changed my opensubtitles password from m_zb%33!wQM(pL3(Dl@l
to alphanumeric characters only and that solved the problem.
from jellyfin-plugin-opensubtitles.
I already had my password be alphanumeric, but I missed the capitalization of my username.
My guess is that this error comes up when the wrong credentials are filled in.
This should be fixed by completing: #24 which asks for a login test button.
from jellyfin-plugin-opensubtitles.
I'm also getting this issue, and I have alphanumeric username and alphanumeric password.
from jellyfin-plugin-opensubtitles.
Same issue, not sure how to get it working.
from jellyfin-plugin-opensubtitles.
Same issue here
from jellyfin-plugin-opensubtitles.
Same issue here. The subtitles download is working again after I restart the jellyfin server. But obviously it is just a workaround.
from jellyfin-plugin-opensubtitles.
Related Issues (20)
- [Issue]: OpenSubtitles.com Username and/or Password NOT working. HOT 14
- Can't sign in HOT 10
- OpenSubs API Key ServiceUnavailable HOT 1
- API rate limit exceeded HOT 3
- Service Unavailable Error HOT 2
- Open Subtitles 18.0.0.0.0 - Status: Malfunctioned HOT 2
- [Issue]: Subtitles added to queue but are not downloaded HOT 5
- Cannot download subtitles for .strm files HOT 5
- Can't save authentication credentials HOT 2
- Subtitle download fails HOT 2
- [opensubtitles] Contact us HOT 3
- [Issue]: ServiceUnavailable error when download subtitles HOT 2
- Unable to sign into the opensubtitles plugin HOT 11
- Can't download subtitles HOT 1
- Refresh the view when a subtitle track has finished downloading HOT 2
- Can't Sign in to plugin: Request failed - BadGateway HOT 1
- Plugin doesn't find subtitles - but they do exist on the website HOT 6
- [BUG]: Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. HOT 8
- [BUG]: `System.NullReferenceException: Object reference not set to an instance of an object.` HOT 12
- Force subtitles download for individual show or season HOT 1
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from jellyfin-plugin-opensubtitles.