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ticketing-system-assignment's Introduction

ticketing-system-assignment

A REST API Ticketing System which assigns the incoming tickets to persons based on the Round Robin principle.

POST /ticket
Parameter Type Description
user_id string Required. The ID of the user who raised the ticket
issue string Required. The description of the issue

Responses

{
  "message" : string,
  "success" : bool,
  "data"    : json
}

The message attribute contains a message commonly used to indicate errors or, in the case of deleting a resource, success that the resource was properly deleted.

The success attribute describes if the transaction was successful or not.

The data attribute contains a nested JSON object in the following format,

{
  "ticket_id" : string,
  "assigned_to" : string,
}

The ticket_id attribute contains the ID generated by the ticketing system.

The assigned_to attribute contains the ID of the user that the ticket has been assigned to by the ticketing system.

Status Codes

Status Code Description
200 OK
201 CREATED
400 BAD REQUEST
404 NOT FOUND
500 INTERNAL SERVER ERROR

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