keepkey / keepkey-updater Goto Github PK

When I plug my KeepKey device into my PC, it says
"Bootloader Update Complete
Your device will now restart"
It then goes to a screen that says
"Firmware Update Mode
Bootloader Version 2.1.4
Serial: **************************"

When I connect to Shapeshift, it tells me the bootloader is up to date but the firmware is not. It will not do anything other than show those screens even if i hold down the button when i plug it in or not.

EDIT:

This started after updating the Firmware.

Version 2.1.4 is not detecting my KeepKey when plugged in.

Executing + STDOUT:

[michael@artix-framework] ~/Downloads $ chmod +x KeepKey-Updater-2.1.4.AppImage
[michael@artix-framework] ~/Downloads $ ./KeepKey-Updater-2.1.4.AppImage
[2208:1108/185833.476686:ERROR:sandbox_linux.cc(377)] InitializeSandbox() called with multiple threads in process gpu-process.
Checking for update
firmware data loaded
blupdater binary loaded
firmware binary loaded
Update for version 2.1.4 is not available (latest version: 2.1.4, downgrade is disallowed).
checkForUpdatesAndNotify called, downloadPromise is null

lsusb output

[michael@artix-framework] ~/Downloads $ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 27c6:609c Shenzhen Goodix Technology Co.,Ltd. Goodix USB2.0 MISC
Bus 003 Device 012: ID 2b24:0002 KeepKey LLC Bitcoin Wallet
Bus 003 Device 004: ID 8087:0032 Intel Corp. AX210 Bluetooth
Bus 003 Device 002: ID 32ac:0002 Framework HDMI Expansion Card
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 13fe:6500 Kingston Technology Company Inc. USB DISK 3.2
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Computer Info: https://pastebin.com/2GEgx6LF

I'm getting this when I try to proceed with the build process on my Linux Mint laptop:

yarn install --frozen-lockfile
Usage: yarn [options]

yarn: error: no such option: --frozen-lockfile

Please tell me how to clear this so I can access my KeepKey funds.
Also at the update page, please clarify WHICH of the many listed downloads is appropriate for WHICH situations.
I presumed the .exe file, but that fails.
Thanks.

stuck on firmware update mode

When trying to connect Keep Key wallet shows message: "PREVIOUS PIN FAILURES" and sets a time before allowing another attempt.

under dashboard it has no transactions etc as if i never put bitcoin on the wallet

I downloaded the updater AppImage from beta.shapeshift.com, it was version 1.2.1 and after searching for a device, fail to connect (check internet connection as an error).
Then I donwloaded 1.4.0 from Github and the screen is different, this time it just says No device connected, whatever port and cable I plug the Keepkey.
I'm on Kubuntu 21.10

EDIT: ok solved with this https://github.com/keepkey/udev-rules
I leave it if other are blocked. Please close.