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ladislavhorky avatar ladislavhorky commented on May 25, 2024

Hello Jonathan,

we have been moving our servers so there might have been glitch, I have no trouble with the given request when accessing the page now. Is the error still present? If so, could you please:

  1. Try the request again (e.g. clicking the link above)
  2. If it fails, send us the request with the time (+ timezone) and country of origin so we can look the issue up in our logs on the right server?

Thanks and sorry for inconvenience,
Ladislav

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jrjdavidson avatar jrjdavidson commented on May 25, 2024

Hi Ladislav,

I've noticed now that I have the same issue across all melown cloud maps and datasets, even when trying to view resources and maps in melown cloud console.

username on melown cloud is [email protected] - this might be more useful than the request time?

Otherwise, this screenshot and network details might help:

temp

HTTP/1.1 404 Not Found
Server: nginx/1.6.2
Date: Sun, 20 Jan 2019 07:09:09 GMT
Content-Type: text/html
Transfer-Encoding: chunked
Connection: keep-alive
Content-Encoding: gzip

Cheers

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jrjdavidson avatar jrjdavidson commented on May 25, 2024

Futhermore- this issue only comes up in chrome

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tomasKavan avatar tomasKavan commented on May 25, 2024

Hi Jonathan,

I just checked and all map resources from our CDN server at Sydney are served with proper CORS header:

root@sydney:~# curl --head https://cdn.melown.com/vts/melown2015/terrain/global/viewfinder3/0-0-0.meta

HTTP/1.1 200 OK
Server: nginx/1.10.3
Date: Sun, 27 Jan 2019 21:56:05 GMT
Content-Type: application/octet-stream
Content-Length: 47
Connection: keep-alive
Last-Modified: Sun, 27 Jan 2019 21:56:05 GMT
Cache-Control: max-age=15552000
Access-Control-Allow-Origin: *
X-Varnish: 402685964
Age: 0
Via: 1.1 varnish-v4

are you still experiencing the same error?

The second error you have reported (in Melown Cloud) is know minor bug in our frontend and will be fixed in the next release. Nevertheless it shouldn't prevent your resource from displaying in your maps. I have checked your map [1] with this resource and it works fine.

Regards,
Tomas

[1] : https://www.melown.com/cloud/link/rDwaBnOq7XDCm8Wveojd

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jrjdavidson avatar jrjdavidson commented on May 25, 2024

Hi Tomas,
It all seems to be working fine now!
Thanks,
JD

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