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krccomplain's Introduction

Video Linki: https://youtu.be/zXrbjEpA_20

This repository came up as a result of an issue with one of the glassware[1] company in Turkey.The story is purely depends on an item which is send to warranty to be repaired.However they did not return it even though three months passed.I tried to reach them but could not achieved it, because they are forwarding me stupid automated message responder. Since I do not want to deal with sending messages manually, I wrote a small script.Now it is sending mail on behalf of me. I will stop this automation when I received concurrent respond from them.Until that time, I will make sure that this repository is running successfully.

Update 1

They contacted with me over an email by sending a service ticket which contains statement of refund. However, my point is to get the product instead of refund, which means that this repo will continuously send emails to KRC

Update 2

Eventually, they explicitly wrote that I need to contact with seller instead of contacting with them. Luckily seller is Amazon, so I have contacted with seller and they refund me however the price that I bought it was three times less than its price currently. The seller pointed out that when product is in stock, they will refund the difference to me. (new price - old price) will be re-refunded.

It seems that this is the end of the story, at least for time being. I can say that this automated way of sending complain messages helped me to conclude the situation. If I knew this is required, I would do it just right after sending the product to Karaca. Instead waited four months to get a reply, however they did not give a shit, so I decided to send same email daily. At the end, even though I am not satisfied with the result, I received a reply.

The final result is basically receiving a refund for the product. :|

[1] - Karaca Züccaciye A.Ş.

Demonstration.of.automated.contact.mov

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