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Huge mismatch of score and incorrect mapping when the sentence case changes

The scores are getting changed when the case changes in the utterance.

For example " Please help me" is going for intent name : Timeoff with 66.06 score but "please help me" is giving a score of 71.33 in intent name : GenericHelp.

This is happening for the other scenarios as well. another example is "Maybe after" & "maybe after"

We are facing this issue in Live customer project. Please guide us with the resolution.

Please Find Attached screenshots for more details.

MicrosoftTeams-image (4)

MicrosoftTeams-image (3)

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