Develop a scoped application to manage a loaner equipment program.

Loaner Requests for laptops, mobile phones, and projectors have been managed by e-mail, spreadsheets, and personal contracts. These requests have not been easy to track or report on. Some requests have even gone unfilled. As a result, not only is the mismanagement of Loaner Requests dissatisfying to the employees, but also expensive for the company.

The Loaner Request application will manage and track Loaner Requests through easy-to-use user interface that is consistent with other corporate software.

• A single location where employee can submit Loaner Requests for laptops, mobile phones, and projectors.
• Accurate and timely completion of all tasks necessary to fulfill Loaner Requests; fewer missed deadlines.
• Retire the spreadsheets currently used to manage Loaner Requests.
• Improve requestor satisfaction with process and request fulfillment.
• Automation of all steps.

• Build an app on ServiceNow's internal platform with JavaScript.
• Create client scripts and system properties; define the business rules and access control rules; design the operation flow based on the requirements, and deploy it on the ServiceNow store.