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JediKev avatar JediKev commented on September 14, 2024

@rocklee44

Please use our Forum next time. However, since you already opened this I will provide an answer:

Please upgrade to v1.17.2, install the latest build of the LDAP plugin, and retest. v1.17 had quite a few bugs that were subsequently addressed in later versions.

If you continue to run into issues please search through our Forum for existing threads. If you don’t see one make one yourself and provide clear details as you have here.

Note:
If you upgraded from a previous version and didn’t install the latest build of the LDAP plugin before upgrading then there are further things you will need to do which are outlined in some of the Forum posts.

Cheers.

from osticket-1.7.

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