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Deweywsu avatar Deweywsu commented on May 31, 2024

I was able to overcome this (for now) using the following process, which came from another software which exhibited the same issue:

  1. Navigate to C:\Users<username>
  2. Open the file called .accessibility.properties
  3. Find the following lines in the config:
    assistive_technologies=com.sun.java.accessibility.AccessBridge
    screen_magnifier_present=true
  4. Add a hashmark (#) in front of theses lines
  5. Save your changes to the file, restart the Software

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paulpacifico avatar paulpacifico commented on May 31, 2024

Hi,
I'm sorry to be late, I am very busy.

It seems there is a sometimes a bug with installed Java environnement with the embedded one of Shutter.
I'm really grateful you found a solution I will keep this if someone get the same trouble.

Thanks,
Paul.

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weisborg avatar weisborg commented on May 31, 2024

Thanks for this fix Deweywsu! This was driving me crazy. I didn't even have any JAVA installed on my machine and was getting it. Seeing those two lines to comment out with the # now I'm guessing it was a tool I installed over a month ago and uninstalled that our UI/UX person suggested I install to emulate a screen reader to test web pages for accessibility at my work. I guess it didn't clean up after itself at all since there was another piece it left behind causing issues right after I uninstalled it too.

This really saved the day since I can't use Handbrake anymore. I had upgraded to top of the line i7 Intel CPU and 64GB of RAM back at the start of COVID and it ended up being too fast peaking all 8 cores at 100% and throwing heat alarms. I can tweak the affinity and such telling the process to only use every other core and try to limit the priority, but usually it can still only run 1-2 minutes before overheating the CPU. Can't do any videos with it over 10-15 min long since they take too long to encode. Shutter Encoder does the same thing with default settings, but if I force it to use the GPU to encode the CPU can hand it off and take a nap.

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