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serviceportal-widget-library's Introduction

Service Portal: Widget Library

A collection of Service Portal custom widgets and a component of the Innovation Library.

Widget Library

Contribution

Want to contribute to the widget library? Please read up on our guidelines for contributing.

Issues

Find a bug in a widget? Please create an issue and we'll resolve it.

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serviceportal-widget-library's Issues

Windows Installation

We try to open the application in windows machine. but, we don't know how to open the application. May I know that how to access the application. Share me the steps to run the application in Windows machine.

leftNavSlider UI Script is not in the Update Set

Widget "Navigation - Left Collapsible"

Hi,
I installed and all the portals crashed. In fact, it misses the UI script containing the module "leftNavSlider" in the update set. There is only the Widget Dependency.
Could you package it please?

Christophe

pe-background-slideshow interval not work

Hi!

I imported the pe-background-slideshow widget, uploaded two image, set interval to 5 and I think it shouldn't work like this:

servicenow.mov

The interval set how long image shows, am I right? Why it's not working? We can "tricking" with fade time, but it's not too elegant :)
Build name: Rome
Build date: 12-15-2021_1427

After upgrading to Madrid, additional fields to not update

After upgrading from London to Madrid, the first value listed in the Instance Options > Fields updates when you change pages, however fields following that do not update.

For example, our values are 'short_description,account,contact,number,state'. Short description will update as we change 'pages' but none of the other fields carry along with it, only displaying the original values when the widget first loaded.

If we had the displayed values being:
"There's a snake in my boot","Toy Story","Woody","CS12345","Open"
and then clicked the right arrow (or selected a different page from the dropdown, we would then see:
"To infinity... and beyond!","Toy Story","Woody","CS12345","Open"
when in reality, it should have updated to
"To infinity... and beyond!","Toy Story","Buzz Lightyear","CS12346","Closed"

Multiform issue while inserting child record together with master record

Hi,
I've noticed an issue with saving the forms, while inserting the child record in one step.
Steps to reproduce:

  1. open the test page /sp?id=x_mf_test
  2. fill in the details for problem
  3. create a new incident by clicking new on child form and fill in the required fields
  4. submit the form

The problem will be saved as an incident and the child incident will not be created because of unique key violation.
The root cause seems to be that when submitting a UI action, there is a property encoded_record sent to the server which seems to hold info about the sys_id and class name of the record. Unfortunately, it is always ovewritten as a new form is initialized. As a workaround, I have deleted this property from form model before passing it to the spModel directive and it seems to work correctly.

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