Tired of filing complain in complain register. It would be better if you can directly contact the authority.
Having a web portal for filing complains would be awesome!!!
- Student and employee can login and file a complain
- Profile for each complainer such as: registration number, year, branch, hostel etc.
- Complain form have following fields: Area of complain (Hostel, Academics, Colony) Complain Type (Civil, Electrical, Green Campus) Particulars of complain Time of Availability of complainer Whether the item needs to be replaced or repaired
- A status page to view the status of the complaint.
- Admin login for three admins (one for each section)
- Admin can see list of complains and check whether the complaint has been resolved or not
- A chat feature to discuss or ask queries related to a particular issue or complain between the admins and the complainer.
- Notification should be send to the complainer as soon as any complain is resolved i.e. itshould be real time.
- Admin should be able to generate print out for each complain.
- Social login such Google or Facebook Login.