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Comments (7)

tonkaskippers avatar tonkaskippers commented on August 30, 2024

Even if we have to go to the Apple Developer page, accept the terms, download the image, and upload it into PassBook.

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pc-coholic avatar pc-coholic commented on August 30, 2024

Participants can already add their ticket to their wallet/passbook from the order details page.

Next to their tickets, there is a row of buttons to download the ticket in different formats: PDF, and (if enabled) Wallet/Passbook.

Adding additional Apple Wallet-buttons on top of the existing ones is not something we're looking to do right now, as it would only clutter the page more.

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tonkaskippers avatar tonkaskippers commented on August 30, 2024

Sorry, to clarify, I was requesting it for the email confirmation.

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pc-coholic avatar pc-coholic commented on August 30, 2024

Thanks for clarifying.

I'll reopen this for discussion - but I'm not really seeing this, to be honest...

Including images in emails (no matter if embedded of linked) is already now a gamble... A good portion of mail clients will display the images how they are supposed to, some will show them as attachments (looking at you, Outlook/Office365) and some will just plain ignore them.

Furthermore, we do not have any facilities for ticket output plugins like this one to add content to emails. That's certainly something we could add to the APIs - but I also feel that this will just invite the emails getting very very crowded: We have customers that have regular PDF-tickets, mobile PDF-tickets, passbook-tickets and possibly some more custom ticket providers. If all of them start adding a button to the email not only once, but for every single ticket in the order, things will start looking quite badly...

But again: Leaving this open for now, so others can give their insights, too.

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tonkaskippers avatar tonkaskippers commented on August 30, 2024

Could you make it so they are only allowed to add one button? Add a dropdown, default at none.

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raphaelm avatar raphaelm commented on August 30, 2024

How does this give any benefit to the user over attaching the passbook file to the email?

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tonkaskippers avatar tonkaskippers commented on August 30, 2024

Because the average non-technical user doesn't understand that it will open wallet. However, some are trained to look for that symbol.

We previously used Eventbrite, and encouraged everyone to add it to their wallet, dramatically speeding up our entry times. I want to make a video like Wembly did, and you can tell them how to set it up within a second.

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