Comments (6)
Have you checked that your Passbook Certificate is up to date? Can you share one of the broken files?
from pretix-passbook.
OK, thank you, it is very likely that the certificate has expired.
I'll close this for now.
from pretix-passbook.
I have created a new certificate and followed all the steps in the readme (?) but unfortunately I still get the same error message. There isn't any broken file, as the download doesn't even begin.
How can I further debug this? Team ID and passbook type should be correct.
from pretix-passbook.
Sorry, false alarm, without further ado it suddenly works.
from pretix-passbook.
Sorry for reopening this.
For this year's event, I've failed to check the certificates on time, and stupidly ran into this problem again.
I've updated the certificate, and for all orders from that moment onwards, the passes are working.
However, all those who ordered before then have invalid passes.
Is there a way to get pretix to update them?
from pretix-passbook.
pretix only caches passes for a few hours, so they should automatically be regenerated next time they are downloaded
from pretix-passbook.
Related Issues (20)
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from pretix-passbook.