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GLPI plugin that allows to count down time from contracts by linking tickets with project tasks and project tasks with contracts.

License: GNU Affero General Public License v3.0

PHP 99.50% Shell 0.27% Perl 0.22%

glpi glpi-plugin contract contract-management ticket linking-tickets time-management

glpi-plugins-projectbridge's Introduction

GLPI ProjectBridge Plugin

By Probesys: https://probesys.com

Language: french / english ( and more if you want translate it in other languages )

Works with: GLPI 9.3.x, 9.4.x and 9.5.x

This plugin allows to count down time from contracts by linking tickets with project tasks and project tasks with contracts.

History

This plugin is based on the old glpi plugin "Best management". We have rewritten and rethought all the code and the features.

Features

configure recipients of expiration alerts and reached quota alerts
link default contracts to entities: tickets created in that entity will automatically be linked to selected contract (and thus corresponding ongoing project task)
link contracts to projects
automatically create a project and it's task when creating a contract
renew a contract when quota is reached or it expired
change a ticket's link to another project, and thus another contract

Configuration

From configuration panel you can :

Match status names and their values in your GLPI configuration.
Define users receiving alerts from ProjectBridge.
Include private ticket tasks duration to contract.

Usage

From the contract page, if no project task is active, you can create new one :

Renew a contract when quota is reached or it expired :

Known issues

when there is no contract start date or a wrongly formatted one, renewal does not work
link_data.php script does not link all existing contracts with projects, a manual check is required
alerts are still sent even if notifications are disabled

Possible evolutions

add a way to link all concerned tickets to their project tasks in link_data.php
use GLPI notifications to send the contract alerts

Contact

[email protected]

glpi-plugins-projectbridge's People

Contributors

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Watchers

Forkers

orthagh p-bo eduardomozart felag

glpi-plugins-projectbridge's Issues

Compatibility with version 9.5 of GLPI?

Hello,
Are you thinking of upgrading the plugin to a version compatible with the latest version of GLPI?
thx

Mauvais calcul dutant commande UpdateProgressPercent

La commande UpdateProgressPercent utilise la durée planifiée de la tâche de projet précédente au lieu de prendre celle en cours

GLPI 10+

Is the upgrade to glpi 10+ planned?

Regards

Appel de méthode non-statique

Dans les journaux de GLPi, je vois des erreurs sur une action automatique de ProjectBridge, apparemment sans incidence:

[2023-11-01 16:42:02] glpiphplog.CRITICAL:   *** Uncaught Exception Error: Non-static method PluginProjectbridgeTask::closeTaskAndCreateExcessTicket() cannot be called statically in /var/www/support/html/plugins/projectbridge/inc/task.class.php at line 182
  Backtrace :
  src/CronTask.php:1018                              PluginProjectbridgeTask::cronProcessTasks()
  front/cron.php:84                                  CronTask::launch()

PHP User Warning (512): Usage of signed integers in primary or foreign keys is discouraged, please use unsigned integers instead in `glpi_plugin_projectbridge_entities`.`id`. in /var/www/glpidemo/html/src/DBmysql.php at line 2174
PHP Warning:  Usage of signed integers in primary or foreign keys is discouraged, please use unsigned integers instead in `glpi_plugin_projectbridge_entities`.`id`. in /var/www/glpidemo/html/src/DBmysql.php on line 2174
PHP User Warning (512): Usage of signed integers in primary or foreign keys is discouraged, please use unsigned integers instead in `glpi_plugin_projectbridge_contracts`.`id`. in /var/www/glpidemo/html/src/DBmysql.php at line 2174
PHP Warning:  Usage of signed integers in primary or foreign keys is discouraged, please use unsigned integers instead in `glpi_plugin_projectbridge_contracts`.`id`. in /var/www/glpidemo/html/src/DBmysql.php on line 2174
PHP User Warning (512): Usage of signed integers in primary or foreign keys is discouraged, please use unsigned integers instead in `glpi_plugin_projectbridge_tickets`.`id`. in /var/www/glpidemo/html/src/DBmysql.php at line 2174
PHP Warning:  Usage of signed integers in primary or foreign keys is discouraged, please use unsigned integers instead in `glpi_plugin_projectbridge_tickets`.`id`. in /var/www/glpidemo/html/src/DBmysql.php on line 2174
PHP User Warning (512): Usage of signed integers in primary or foreign keys is discouraged, please use unsigned integers instead in `glpi_plugin_projectbridge_configs`.`id`. in /var/www/glpidemo/html/src/DBmysql.php at line 2174
PHP Warning:  Usage of signed integers in primary or foreign keys is discouraged, please use unsigned integers instead in `glpi_plugin_projectbridge_configs`.`id`. in /var/www/glpidemo/html/src/DBmysql.php on line 2174
PHP User Warning (512): Usage of signed integers in primary or foreign keys is discouraged, please use unsigned integers instead in `glpi_plugin_projectbridge_states`.`id`. in /var/www/glpidemo/html/src/DBmysql.php at line 2174
PHP Warning:  Usage of signed integers in primary or foreign keys is discouraged, please use unsigned integers instead in `glpi_plugin_projectbridge_states`.`id`. in /var/www/glpidemo/html/src/DBmysql.php on line 2174
PHP User Warning (512): Usage of signed integers in primary or foreign keys is discouraged, please use unsigned integers instead in `glpi_plugin_projectbridge_contracts_quotaAlert`.`id`. in /var/www/glpidemo/html/src/DBmysql.php at line 2174
PHP Warning:  Usage of signed integers in primary or foreign keys is discouraged, please use unsigned integers instead in `glpi_plugin_projectbridge_contracts_quotaAlert`.`id`. in /var/www/glpidemo/html/src/DBmysql.php on line 2174

La commande bin/console migration:utf8mb4 effectue la migration.

Il serait bienvenu de ne pas avoir d'alerte à l'installation.