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Comments (6)

sshaforenkoqb avatar sshaforenkoqb commented on July 28, 2024

@ravikumarneo Please provide additional details.

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ravikumarneo avatar ravikumarneo commented on July 28, 2024

using uploadFileTask method.
image and .mp4 files are being uploaded sucessfully, but .pdf, docs file uploading throw Error.

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ravikumarneo avatar ravikumarneo commented on July 28, 2024

Error Message is:
Connection failed, Please check your internet connection

but this is not helping in guessing the issue.

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sshaforenkoqb avatar sshaforenkoqb commented on July 28, 2024

Are you reproducing this issue using your own code or using the QuickBlox chat sample?

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 avatar commented on July 28, 2024

@sshaforenkoqb I have got the same problem. Uploading an image is successful but it's failed with a .pdf file.
I am following the documentation (https://docs.quickblox.com/docs/android-content#upload-file) to implement upload files. There are no additional things.

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vdovbnya-qb avatar vdovbnya-qb commented on July 28, 2024

Hi @ravikumarneo @quangnguyen-agilityio
To investigate this issue, need to provide additional information:

  1. The version of QuickBlox Android SDK you are using
  2. The size of the file you are trying to upload
  3. Provide logs of REST-requests for file upload.

Also, try to reproduce this issue on our chat samples:
https://github.com/QuickBlox/quickblox-android-sdk/tree/master/sample-chat-kotlin
https://github.com/QuickBlox/quickblox-android-sdk/tree/master/sample-chat-java

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