Comments (18)
RobertD502
commented on June 28, 2024
3
Update for anyone seeing this: Petkit has added a new base URL for accounts they deem need to use the new EU base url. Although these accounts can still use the current base url, the devices will report as offline. They only report as being online when the new base url is being used.
I am currently working on the fix.
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RobertD502
commented on June 28, 2024
1
Enable debug logging for the integration, restart Home Assistant, wait a few minutes, then disable debug logging for the integration - a file should be downloaded for you then. Send the log to me via Discord since the data may have identifiable info and I wouldn't want you sharing that here publicly.
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Theetjuh
commented on June 28, 2024
1
Aahh you where in talks as well ... sweet!
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marce14-git
commented on June 28, 2024
Hey, i think i go the same problem
my Fresh Element Gemini is online and Diagnostic and Sensors are fine, but Configuration and Controls are offline since a few hours
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RobertD502
commented on June 28, 2024
Are the entities showing up as unavailable?
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marce14-git
commented on June 28, 2024
yes entities are unavailable
Are the entities showing up as unavailable?
yes entities are unavailable
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Theetjuh
commented on June 28, 2024
Yeah I got exactly the same
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Theetjuh
commented on June 28, 2024
07:05 was when I needed to reconfigure my account it seems, like you see of the purified water graph, it hasn't been updated since.
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RobertD502
commented on June 28, 2024
What about the Status sensor? What is it reporting?
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RobertD502
commented on June 28, 2024
Ah look at the Status sensor entity....your feeder is offline.
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Theetjuh
commented on June 28, 2024
It isn't I can operate it through the app
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marce14-git
commented on June 28, 2024
It isn't I can operate it through the app
same for me HA saying offline, App works
Issues started after HA said I have to reconfigure the Integration and login again, ca 5-6 hours ago
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Theetjuh
commented on June 28, 2024
It isn't I can operate it through the app
same for me HA saying offline, App works
Issues started after HA said I have to reconfigure the Integration and login again, ca 5-6 hours ago
Exactly the same for me
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Theetjuh
commented on June 28, 2024
@marce14-git what is the region you use within the app?
You can see it at the logon section.
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marce14-git
commented on June 28, 2024
@marce14-git what is the region you use within the app?
yeah we figured out that it is probably because the EU endpoint changed (I am using Austria)
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alexpelli
commented on June 28, 2024
I'm facing more troubles since I have removed the HA app and now I'm not anymore able to connect the device. Everytime I get error on login and password.. no way to add again the integration
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marce14-git
commented on June 28, 2024
I'm facing more troubles since I have removed the HA app and now I'm not anymore able to connect the device. Everytime I get error on login and password.. no way to add again the integration
yeah a fix is being worked on, i have the same problem now
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alexpelli
commented on June 28, 2024
For your info I have changed country from Italy to United states and integration get the account but I'm not able to operate it
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Related Issues (20)
- Integration not supported in UI? HOT 2
- Support for YumShare Solo HOT 13
- Litter level & weight always zero HOT 7
- Pet weight rounded on pura max HOT 3
- very sporadic updates HOT 1
- Battery state and status - Infinity Feeder HOT 3
- Would it be possible to support trackers via API pooling? HOT 5
- Eversweet Max support HOT 10
- Missing "Adsorption Enhance" switch HOT 9
- Eversweet energy usage HOT 5
- Feeding schedule HOT 2
- Update Discord invitation link please. HOT 1
- Eversweet Max HOT 6
- HA restart causes the feeder solo to trigger the meal function HOT 4
- Issues on pura max HOT 5
- Hack for local control HOT 1
- support for petkit yumshare dual-hopper with camera HOT 1
- Config flow could not be loaded: {"message":"Invalid handler specified" HOT 6
- PetKit Error 97: App is out of date, please upgrade HOT 1
- Home Assistant Upgrade to 2024.6.0 causing error - Error doing job: Task exception was never retrieved HOT 3
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