I'm trying to contact customer support, but I cannot find any indication of how to do this on your website or from inside your app. Please add an easily findable method for developers to be able to contact you.

In the meantime, here is my customer support request:

Customer: Havoc Shield (exmplorg7268c1529eef49d4aece7583875cb7bf)
Contact: [email protected]
Issue: There are three long-running processes whose robots have already finished, but they still continue to run. On the process runs' details page, clicking the "Terminate run" does nothing.

   from RPA.Images import Images
   lib = Images()
   screenshot = lib.take_screenshot(filename="screnshot")

screenshot = lib.take_screenshot(filename="screnshot")
File "C:\Users\hp.pyenv\pyenv-win\versions\3.8.0\lib\site-packages\RPA\Images.py", line 171, in take_screenshot
mss.tools.to_png(image.rgb, image.size, output=filename)
File "C:\Users\hp.pyenv\pyenv-win\versions\3.8.0\lib\site-packages\mss\tools.py", line 60, in to_png
with open(output, "wb") as fileh:
PermissionError: [Errno 13] Permission denied: 'screnshot.png'

it runs fine when triggered explicitly from terminal but when
run from job it fails

I am on OSX 10.13
The code works fine when run from terminal but throws error when scheduled as cron

from __future__ import print_function
from robot.api import logger
from robot.libraries.BuiltIn import BuiltIn
from RPA.Desktop import Desktop
from RPA.Desktop.keywords import keyword
from RPA.Images import Images
import easyocr
import numpy as np
import pandas as pd
import pyautogui
import pywinauto

lib = Images()
screenshot = lib.take_screenshot(filename="screnshot")

File "/Users/ishandutta2007/Documents/Projects/LaunchTerminalTabs/flip_ig_firefox.py", line 78, in easyocrclick
screenshot = lib.take_screenshot(filename="screnshot")
File "/Users/ishandutta2007/.pyenv/versions/3.8.0/lib/python3.8/site-packages/RPA/Images.py", line 167, in take_screenshot
image = sct.grab(sct.monitors[0])
File "/Users/ishandutta2007/.pyenv/versions/3.8.0/lib/python3.8/site-packages/mss/base.py", line 88, in grab
return self._grab_impl(monitor)
File "/Users/ishandutta2007/.pyenv/versions/3.8.0/lib/python3.8/site-packages/mss/darwin.py", line 215, in _grab_impl
raise ScreenShotError("CoreGraphics.CGWindowListCreateImage() failed.")
mss.exception.ScreenShotError: CoreGraphics.CGWindowListCreateImage() failed.