rvola / woo-cancel-abandoned-order Goto Github PK

Hello, I'm wondering if you'd be interested in allowing custom order statuses to be canceled? Right now it's not possible as you're checking the status being passed with an array of authorized statutes.

            $woo_status_authorized = array(
                    'pending',
                    'on-hold',
                    'processing',
                    'completed',
                    'refunded',
                    'failed'
            );

You should be able to use any status, regardless if it's authorized. It just provides more flexibility.

Also, have you considered adding in debugging so that if a mistake occurs, a user can recover all the orders that were canceled? Furthermore, a "Don't do anything" option for testing that doesn't actually cancel the order but prints out debugging information on what orders would have been cancelled.

Hi guys. I created this issue without being 99% certain that the error is due to this plugin, but I wanted to ask you in case you knew how to debug this further.

I have your plugin, with the hook setup so it cancels failed and on-hold orders after 3 days. That seems to be working fine.
The issue is related to WC automatic cancel of pending orders. It works at times, and suddenly it stops working. I have to go to Settings > Products > Inventory and save the settings, that way the cron is scheduled again.

I've checked WC changelog to see if this was a bug, but I found nothing. I check on my logs without any further debugging information. My server has no automatic restarts, on New Relic APM response time is 600ms, and the site works great, EXCEPT for this thing.

I was wondering, considering you have experience in this specific topic, if you could guide me on how to debug this further. I don't intend that you fix me the issue and I know this is not the relevant place, but I'm a bit desperate. What happens if the orders are not cancelled is that the products are displayed as in stock, but when you try to purchase them, it won't work.

I've read many topics of this, but none is very helpful. The main issue is that it works for some time, but then something happens and it stops working without further notice. The crons are working, otherwise your plugin won't cancel orders. It's as if somehow the cron gets removed from the scheduled tasks.

Sorry if this seems inappropriate, I'm just looking for any kind of help.
Thanks in advance,

Santiago

Hi, do this plugin possible to add mode in minutes for pending payment?

Hi
im so sorry but i couldn't undrestand how should i use this plugin

for example i want to use this plugin for all my gateways and i want to cancel 'pending' orders after '1' hour

This plugin is incredible, free and just works.

I'm using this plugin combined with Stock Locations for Woocommerce.

Once the order is canceled, the stock is returned to the correct location. But unfortunately not increasing the main stock.

Do you have any thoughts about this? Sorry if the case is not related.

Can this plugin auto send email to customer when order change to cancel.

Hi developer, first of all this is an amazing plugin.

But one thing I want you to do with this plugin is, could you please use “action scheduler API” instead of wp-cron.

Because action scheduler API can handle any number of tasks for schedule.

But wp-cron can create problem in such cases.

Action scheduler API is latest and modern way to schedule something in WordPress and woocommerce. This API is also provided by woocommerce/WordPress.

I am not a developer. But I have read about action scheduler API a lot during my research for schedule plug-ins.

Hi, I want to change the status of 'Failed' orders to 'Cancelled' after 1 hour. I have added the following to functions.php but my test failed order doesn't change to cancelled. I have also enabled it on the payment Gateway. What am I doing wrong?

function woa_custom_gateways_hook( $gateways ) {
$gateways[] = 'paymentsense_direct';
return $gateways;
}
add_filter( 'woo_cao_gateways', 'woa_custom_gateways_hook', 10, 1 );

function woa_custom_statustocancel_hook( $status ) {
$status[] = 'wc-failed';
return $status;
}

add_filter( 'woo_cao_statustocancel', 'woa_custom_statustocancel_hook', 10, 1 );

for example order1 of client 1 and order 2 of client2
after firing cron job for cao
client1 and client2 received 2 emails (one for order1 and one for order2)

Hi Guys,
As I am developer I figure out what should be done to make sure will work with some gates with using "wc-pending" status instead of "wc-on-hold" :) I changed includes/class-cao.php:
SELECT posts.ID FROM $wpdb->posts as posts INNER JOIN $wpdb->postmeta as meta ON posts.ID = meta.post_id WHERE posts.post_type = 'shop_order' AND posts.post_status = 'wc-on-hold' AND posts.post_date < %s AND meta.meta_key = '_payment_method' AND meta.meta_value = %s
to
SELECT posts.ID FROM $wpdb->posts as posts INNER JOIN $wpdb->postmeta as meta ON posts.ID = meta.post_id WHERE posts.post_type = 'shop_order' AND (posts.post_status = 'wc-pending' OR posts.post_status ='wc-on-hold') AND posts.post_date < %s AND meta.meta_key = '_payment_method' AND meta.meta_value = %s

I hope I helped you :)
Cheer,
Arkadiusz

Have the possibility of being able to give days of cancellation.

For example, if i set the date to 3, and someone order on friday, to calculate the days without saturday and sunday.

Original : https://wordpress.org/support/topic/calculate-only-on-business-days/

Add a filter to be able to modify the status of the commands to be canceled.
https://wordpress.org/support/topic/i-can-not-find-the-admin-area-of-%e2%80%8b%e2%80%8bthe-plugins/

Hi! Sorry, this is not an issue but I wanted to ask this. I will delete it once I have the answer.
Thanks!

Please update COT Compatibility.

Hello,

thanks for your plugin. I gave it a try and works perfectly.

I wonder if it's possible to prevent order cancellation for the past and then to enable it only for future orders.
E.g. a store owner has hundreds of on-hold orders he forgot to cancel.
However, over time he has manually updated the inventory.
He wants to prevent the cancellation of past orders from restoring the stock, altering the actual current stock, and from triggering several emails.

Do you thing it's possible to add this option?
Thanks