Does swift fall short of business value? about swift HOT 1 OPEN

Yes, there is the jira app to specifically help software companies, but it does not take the next step of bringing the issue to the correct department, which AI in the form of NER can help do. In addition, there may be times when an employee him/herself doesn’t know who the issue should go to, for example in a large company, in which case even when the issue is created the company’s support team must spend time deciding where to send it. Having the employee create the issue and assign with Slack is time-consuming on the employee’s part as well. Our app does act like a bot in Slack but automates the issue sending and alerts.

from swift.