spamexperts / outlook-addon Goto Github PK

A report that when using Outlook 2013 64 bit but installing the Outlook Add-on does not work - it does not show up at all in the list of plug-ins, although it does show up in the list of installed applications.

The Outlook product version is:

Microsoft Corporation Product Version: 15.0.4569.1506

OS: Windows 8.1

Would be good if the addon can also add a report not spam option.

A report that the Outlook plug-in is hanging and the message is not being reported.

The user tried to report a message and left it over night and in the morning it was in the same point. There is no error returned and the only option he has available is Cancel.

Windows 10
Outlook 2013 64 bit

As well as report spam, the ability to whitelist senders and recipients could be added to the plug-in.

The Outlook addon reports the message to the central system. There is no confirmation when a message is reported. It would be good if there was some way to show if a message was correctly reported/trained. (or error if not)

We have a report that if macro security is set to normal then the plug-in does not work, but if macro security is disabled then it will work, but not find a certificate.

A request for a confirmation message to be added for spam submissions.

We had a request for the ability to to blacklist senders using the plug-in.

Possibly black list the 'From:' only so that it at least gets quarantined and any mistakes can be released.

Some messages are apparently not transferred to the training server correctly.

# less 62e07aba7ff7170d4249f418dd0a5fef.eml 
MIME-Version: 1.0
Content-Type: text/plain;
        charset="iso-8859-1"
Content-Transfer-Encoding: base64

SGV5IHRoZXJlLCBUaGUgQWNjZXNzaWJsZSBNZWRpYyBPbmxpbmUgU2hvcCBnb29kIGNoYW5jZSB0
byBzYXZlIGNsaWNrIGhlcmUNCjxodHRwOi8vd3d3LmV5Y29uLmNvbS5hci9wbHVnaW5zL2F1dGhl
bnRpY2F0aW9uL2dtYWlsL2Vycm9yLmh0bWw+IA0K 

The original file is in Trac #22609 (it cannot be attached here, and it's binary so can't be put in a gist).

Some users are experiencing DLL issues when installing. Tested it on a 2007/2010 Outlook and it worked fine, however some user's versions of these still require a DLL to be added which shouldn’t be the case. Re-compiled using Visual Studio 2010; however, when this program was written it was complied in VS6.

Re-tested on a clean VM 32bit XP SP3 with .Net framework 2.0 and get the following error:

Module C:\Program Files\Outlook Spam Report addon\ReportSpam.dll failed to register. HRESULT -2147010895 Contact your support personnel

Installed the "Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)" and was successfully installed.

The original relies on msvcrt.dll; the new version requires that but also msvcr90.dll (dependancy data attached).

It seems on a Windows 10 machine (64bit) using Outlook 2016 the plug-in does not load anywhere.

The installation goes fine, however Outlook fails to see this as a plug-in.

I have debug log enabled for Outlook but so far no sign of any logs regarding this plug-in.

It does seem to work with 32 bit Outlook 2016.

Version information

Outlook 2013
version 15.0.4971.1000

Steps to replicate

1. Copy an URL and paste it into Outlook in a new mail body text

2. Copy a PDF(from a shared network) and paste it in a new mail body text

Actual result

A client has an issue where he pastes an URL or a PDF(ctrl+v) in Outlook, sometimes it paste's the SpamExperts add-on icon instead. If he deletes the icon and pastes again then the proper attachment is pasted.

Expected result

It should paste what is copied in the clipboard instead of the add-on icon

Other notes

I've had the client to try and reproduce the issue with in Outlook safe mode(the add-ons are not running) to see if the issue is on Outlook or on the add-on, but he didn't managed to reproduce the issue in safe mode.

WHMCS ticket - https://my.spamexperts.com/admin/supporttickets.php?action=view&id=184834

Outlook 2013-2016.

When you try to report messages over 6MB outlook can randomly crash. Messages do actually get reported , however as the application crashes then the message does not get removed (and therefore thinks it did not report).

Unable to find any decent debug logging here.

It would be great if the addon with submit the current addon version when reporting spam, and to prompt the user if a newer addon version would be available (including a download link).

A report that when trying to report messages as spam via the Outlook plug-in an error is seen.

Outlook 2013 and a mix of windows 7/8/10.