CCBill's admin interface can be confusing and our integration requires a lot of different credentials to completely function correctly. We should probably provide more guidance as to how to set the plugin up in the Payment Settings page in addition to whatever plugin set up documentation we provide. This needs more discussion.

Steps to replicate:

• Select CCBill as your chosen payment gateway
• Fill out your details and hit save
• The currency section will be empty (screenshot below)

Describe the bug
The cancellation event cancels the member's membership rather than just the subscription.

What should happen is that the subscription is canceled so they're no longer billed, but the membership should remain active until the next bill date.

https://github.com/strangerstudios/pmpro-ccbill/blob/dev/webhook.php#L348-L367

To Reproduce
Steps to reproduce the behavior:

Event sent to:
https://{{base_url}}/wp-admin/admin-ajax.php?action=ccbill-webhook&eventType=Cancellation&clientAccnum={{clientAccnum}}&clientSubacc={{clientSubacc}}&eventGroup={{eventGroup}}&validate=true&creationDate=2024-07-14T05:24:49.122Z

Event data sent:

subscriptionId {{subscriptionId}}
transactionId 14621b22-b4a1-4d50-80f7-a4e69eadf8a3
timestamp 2024-07-14T05:20:50.703Z
reason Invalid Input.
source FORM

Screenshots
If applicable, please attach a screenshot to make your issue clearer.

Expected behavior
A clear and concise description of what you expected to happen.

Describe the bug
After installing and activating the Cancel on Next Payment Date Add On, cancelling in PMPro cancels the membership level immediately.

To Reproduce
Steps to reproduce the behavior:

1. Install Cancel On Next Payment Date Add On
2. Checkout for a recurring membership account without a membership end date.
3. Cancel your active membership level.
4. See that your membership level was removed immediately.

Ticket reference: #552340

Isolating the problem (mark completed items with an [x]):

• I have deactivated other plugins and confirmed this bug occurs when only Paid Memberships Pro plugin is active.
• This bug happens with a default WordPress theme active, or Memberlite.
• I can reproduce this bug consistently using the steps above.

We need to add in functionality that updates the billing details when making changes on the PMPro Billing Page

We need to take into account:

• That they can change their billing details (possibly save the billing page and send a request to CCBill)
• Updating credit card details which will take them to the CCBill page

Hi there,

I have read in the description that the plugin is not complete. is it still the case? i really need to integrate ccbill to my webiste.

Your help is much appreciated.

Describe the bug
When a user changes their membership level, it correctly changes the membership and subscription on the site, but doesn't remove the previous subscription. This would cause a member to continue being billed for the previous level.

Essentially, a new subscription is successfully created in CCBill, but the old one isn't cancelled.

It's possible that this is related to the fact cancelled subscriptions aren't being cancelled in CCBill.

To Reproduce
Steps to reproduce the behavior:

1. Select new membership level
2. Complete checkout

Screenshots

Membership Changed in PMP

Subscription Changed in PMP

CCBill Subscription Not Cancelled

Expected behavior
The previous subscription should be cancelled in CCBill, so that only the new subscription remains active in CCBill.

Orders for one-time payments (not recurring subscriptions) are being saved with a subscription transaction ID which may be confusing or cause other issues later.

Testing:

When testing payments through ccbill everything works fine but I am receiving an email over and over again. The testing of payment works good and the user is changed to the member status they purchased.

But immediately after the test I start receiving this email over and over again:

===========
Cancellation of subscription id: ************106 may have failed. Check CCBill Admin to confirm cancellation

Anyone know why I am receiving this email even though the user hasn't cancelled?

Needs to be tested further, but the discount code field is disabled when the plugin is active. Should check:

• If the selected payment is gateway, adjust the checkout settings
• If the discount code field is still hidden when actually using CCBilll

Describe the bug

Orders created from webhook action, improperly save the date from timestamp.

Timestamp Sent: "1723351963"
Database Entry: 1970-01-01 00:33:44
Order Screen: December 31, 1969 at 4:33 pm

Timestamp Sent: "2024-08-11T04:49:48.159Z"
Database Entry: 1970-01-01 00:33:44
Order Screen: December 31, 1969 at 4:33 pm

Timestamp Sent: "2024-08-11"
Database Entry: 1970-01-01 00:33:44
Order Screen: December 31, 1969 at 4:33 pm

This seems to be caused by formatting the date

Once that line is removed, the date saves properly if it's sent as a UNIX timestamp.

Incoming Timestamp: "1723351963"
Database Entry: 2024-08-11 04:52:43
Database Entry: August 10, 2024 at 9:52 pm

To Reproduce
Steps to reproduce the behavior:

1. Send a webhook action with any format for timestamp
2. Order screen shows December 31, 1969 at 4:33 pm

Screenshots
[If applicable, please attach a screenshot to make your issue clearer.]()

Expected behavior
Orders created through webhook should display correct date.

Isolating the problem (mark completed items with an [x]):

• I have deactivated other plugins and confirmed this bug occurs when only Paid Memberships Pro plugin is active.
• This bug happens with a default WordPress theme active, or Memberlite.
• I can reproduce this bug consistently using the steps above.

When accessing the webhook handler directly (e.g. https://example.com/wp-content/plugins/pmpro-ccbill/webhook.php ) the plugin causes fatal errors.

We should make sure WP is always loaded like we do in other IPN/webhook handlers:
https://github.com/strangerstudios/paid-memberships-pro/blob/dev/services/ipnhandler.php#L2-L9

Describe the bug
Debug flag isn't working.

As instructed on line 4, use true instead of 'log' to indicate events should be logged.

Instructions state:

//set this in your wp-config.php for debugging
//define( 'PMPRO_CCBILL_DEBUG', true );

Code was looking for:
PMPRO_CCBILL_DEBUG === "log"

To Reproduce
Steps to reproduce the behavior:

1. Add define( 'PMPRO_CCBILL_DEBUG', true ); to ./wp-config.php
2. Check for ./wp-content/plugins/pmpro-ccbill/logs/ccbill_webhook.txt
3. File not present

Expected behavior
When define( 'PMPRO_CCBILL_DEBUG', true ); is set in ./wp-config.php, log file should be present and logging incoming webhook event data.

Isolating the problem (mark completed items with an [x]):

• I have deactivated other plugins and confirmed this bug occurs when only Paid Memberships Pro plugin is active.
• This bug happens with a default WordPress theme active, or Memberlite.
• I can reproduce this bug consistently using the steps above.

Currently there is no functionality to update a user's billing information from the Billing page, even though clicking the "Update Billing" button appears to be working correctly.

We should link to CCBill from the Billing page like we do with PayPal Express, so it's not misleading at least.

Maybe later we can actually update the billing info using their DataLink API.

An email notifying the admin that cancelling the recurring subscription may have failed is being sent incorrectly. It seems to be occurring from both failed cancellations from the Cancel page and successful cancellations via webhook. There may be other cases where it's being sent incorrectly as well.

Cancelling a membership from the account page results in a success message of 'membership has been cancelled' however it does not take effect in CCBill itself.

This issue originates from ticket #491690 (mods only)

Describe the bug
Successful renewals webhook events are not saved as a member order.

To Reproduce
Steps to reproduce the behavior:

1. Webhook is received for RenewalSuccess event

Subscription ID: 0220000000000000002
Event: RenewalSuccess
Response Code: 200
URL: https://example.com/wp-admin/admin-ajax.php?action=ccbill-webhook

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<ENSEventMessage 
   clientAccnum="940000" 
   clientSubacc="01" 
   eventType="RenewalSuccess" 
   eventGroup="Subscription" 
   creationDate="20240517201114" 
   validate="true">
    <subscriptionId>0224108301000365797</subscriptionId>
    <transactionId>0124138501000194835</transactionId>
    <timestamp>2024-05-17 20:11:14</timestamp>
    <accountingAmount>3.00</accountingAmount>
    <accountingCurrency>USD</accountingCurrency>
    <accountingCurrencyCode>840</accountingCurrencyCode>
    <billedAmount>3.00</billedAmount>
    <billedCurrency>USD</billedCurrency>
    <billedCurrencyCode>840</billedCurrencyCode>
    <cardType>VISA</cardType>
    <clientAccnum>942299</clientAccnum>
    <clientSubacc>0010</clientSubacc>
    <expDate>1024</expDate>
    <last4>3992</last4>
    <nextRenewalDate>2024-06-16</nextRenewalDate>
    <paymentAccount>720b797f2ee582eb1000000319514b5</paymentAccount>
    <paymentType>CREDIT</paymentType>
    <renewalDate>2024-05-17</renewalDate>
</ENSEventMessage>

2. In ./pmpro-ccbill/webhook.php, RenewalSuccess event case is run

3. Code looks for X-pmpro_orderid in response, which doesn't exist

4. new MemberOrder( $order_id ) fails because $order_id is undefined

Expected behavior
RenewalSuccess event should create a new order for the user's membership.

Isolating the problem (mark completed items with an [x]):

• I have deactivated other plugins and confirmed this bug occurs when only Paid Memberships Pro plugin is active.
• This bug happens with a default WordPress theme active, or Memberlite.
• I can reproduce this bug consistently using the steps above.

WordPress Environment

</details>

PHP Parse error: syntax error, unexpected token "," in /*************************/pmpro-ccbill-0.1/webhook.php on line 160

Cancelling a recurring subscription from PMPro's Cancel page fails to cancel the subscription, even though PMPro displays a success message. The membership is successfully cancelled.

PMPro then sends an email saying the subscription may not have been cancelled.

This came up in a support thread (mods only) https://www.paidmembershipspro.com/forums/topic/i-have-configured-ccbill-with-the-main-account-how-do-i-setup-the-sub-accounts/

Perhaps we can add a global sub-account and then a field per level where you can specify a sub-account for that specific level.

CCBill doesn't seem to support this interval

To reproduce, either try to enable this plugin with PMPro enabled or disable PMPro with this plugin enabled.

I am getting this issue when trying to test this.

"There are JavaScript errors on the page. Please contact the webmaster."

When CCBill is set as the primary gateway, the "Next step: Set up your SSL certificate and payment gateway." is displayed on all PMPro settings pages.

Website IP Address is required when setting up a Datalink user. Showing this IP address on the settings page will be make it easier to get setup

https://kb.ccbill.com/Data+Link+Extract+System+User+Guide