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When delete a task without stop "freezes" the the technician to open new task and start new timer.

Erro para contador do tempo durante as tarefas, GLPI 9.4.3
Inicio a tarefa normalmente com o formulário padrão, inicio o contador após fazer alguma mudança e salvar o contador pega um horário bem diferente do que estava sendo contado.

Start counter in pre-categorized tasks in task categories.
When the pre-categorized task is selected, the counter option is not displayed.

Glpi 9.4.2
Actualtime: 1.2.0

On new plugin installation, some fields were not created.

#80

Change "Temporizador iniciado a las" to "Temporizador iniciado en".

Created by PedroTicGal

GLPI ticket number: 4236
Created with GitSync in GLPI by Óscar Beiro

If glpi is installed on http://url/glpi, popup warning will not redirect to the correct path.

Travis CI tests does not include PHP 7.3 branch and still includes unsupported Glpi 9.2 branch. Should be updated. For synchronizing code, setup.php should correctly enforce Glpi >= 9.3 on functions plugin_version_actualtime() and plugin_actualtime_check_prerequisites().

When you have a task on going with counter on screen, if an information popup is displayed, it hides under the warning information of the counter.

Show a link to the ticket's task when you're not in the same ticket, like when you open the task from the Planning screen.

Just as Gapp does.

Add an autostart button (use Actualtime timer icon):

• Show only when:
  • Task tech is logged in
  • The timer has not been used before in the task
• Use timer icon from Gapp.
• Default is disabled.

GLPI ticket number: 4026
Created with GitSync in GLPI by Óscar Beiro

Hi all,

I am not able to start the timer on change tasks.
I this going to be implemented?
Or should I not use these...

Originally asked by: João Gustavo Rudek
https://www.youtube.com/watch?v=Z2LbDOiKWaY&t=94s

Add a pause buttom alternative to stop buttom.
It would work same as stop, but without changing ticket status.

#96

I download the plugin from Marketplace, then I go to Tools > Reports and tried to select whatever of these 2 options:

But these links point to plugin folder instead of marketplace:

Created by jcervantes-sipecom

GLPI ticket number: 8709
Created with GitSync in GLPI by Óscar Beiro

#82

Hi how are you getting this error in the logs. Trying to access array offset on value of type null in /var/www/html/marketplace/actualtime/inc/task.class.php on line 414

Created by aleadco

GLPI ticket number: 4335
Created with GitSync in GLPI by Óscar Beiro

I started a timer, and when i tried to stop it i had the message :
Information
Only the user who initiated the task can close it

when the actualtime_pressedButton is excecuted:

{"mensage":"Timer started","title":"Information","class":"info_msg","ticket_id":**false**,"time":0}
// if is pressed again
{"mensage":"**The task had not been** initialized","title":"Warning","class":"warn_msg"}

In the function----------

$(document).ready(function() {
   $("#actualtime_button_14_1_300687504").click(function(event) {
      actualtime_pressedButton(14, $(this).attr('action'));
   });

the result is---------
result = {mensage: "Timer started", title: "Information", class: "info_msg", ticket_id: "1", time: 1297}

but the normal result is-------------
event = jQuery.Event {originalEvent: MouseEvent, type: "click", isDefaultPrevented: ƒ, timeStamp: 11906.424999999217, jQuery112407870046362835266:

Timer pop-ups are in post-item hook, so it does not pop in pages with no item listing, and pops multiple times in pages with multiple items list. There isn't really a hook that is triggered once (and only once) every page (actually there is one, but it is before any output and sending a javascript block there will yield errors in browsers.

I think it is possible to include a javascript code every page (add-javascript hook includes it on footer). From there, it would be possible to call 'count' action via ajax and include pop-up message. Never tested, but that could work, in my opinion.

Probably after merging 'master' commits into 'development' branch, some conflicts created errors in javascript code, doubling codes and introducing typos.

would be nice ;)

There are some geolocation fields no longer in use

Expected behaviour:
If someone changes task tech, the timer must be stopped

GLPI ticket number: 3829
Created with GitSync in GLPI by Óscar Beiro

Hi,

when i create a follow up, it also creates a timer with null values as begin/end time.

#31
#5

Related to #60

Task duration must be updated using a GLPI function to avoid this difference with Total duration.

#85

Buen día Tengo instalado glpi 9.5.4 y el plugin actualtime en lo cual al momento de crear, actualizar un ticket no me aparece activo este plugin y al revisar en la configuración la cual dejo en la imagen para lo cual necesitaría me ayudaran indicando cual podría ser la falla o problema del no funcionamiento.

Creado por soportesistemasbb

GLPI ticket number: 5580
Created with GitSync in GLPI by Óscar Beiro

Release a 9.5 compatible version:

1. Support new GLPI marketplace

GLPI ticket number: 3812
Created with GitSync in GLPI by Óscar Beiro

#61

Cuando intento inicar el cronometro de una petición me muestra el siguiente error "Ya se esta realizando una tarea Petición". He intentado reproducir el mismo error desde otro usuario y esto pasa cuando borras o cierras una peticion sin finalizar el cronometro, ya que no muestra la peticion que es dado que esta cerrrada o borrada se detener este error.

Un saludo.

Created by graus69

GLPI ticket number: 2826
Created with GitSync in GLPI by Óscar Beiro

Sometimes, I just forget to click on start button.

Is it possible to manually enter an actual task duration ?

is there a prediction for version 10 of glpi?

Dismembering enhancement issue #4.

This issue will address the need of plugin configuration form and database table for any settings of plugin. Then, it will be possible to include new enhancements with specific settings to enable, assuring the initial normal behavior if no settings are enabled.

As will be needed at least one setting, the project should have an "Enable timer in tasks", default enabled, that will just deactivate all hooks (and the plugin) if set to Disable.

@OscarBeiro , @xacobofg , @boscorelly (and whoever wishes to colaborate), I'd like to hear from you about these two suggestions that seemed really neat:

I have it published at my branch dev_timer_for_others.

There are, actually two different commits with two different options (as there is config database table change, I include both at once, but can be separated, of course):

1. Choose who can see the tasks' timers. Currently with two options:
   a. Only the task user (as is the original idea)
   b. All users, so supervisors, customer could also see it (my suggestion, as my customers need to confirm work hours)

• Of course this is an idea, other filters can be applied, like "Task's group members", "Ticket assigned users/group member", "Ticket requesters", "Ticket watchers" (I think that would be easy to be implemented). Another way to go would be to create rights that could be somehow - I am not a Glpi expert (yet) ;) - be assigner to profiles, to see timers, statistics, reports etc. (1.3.0?)

2. Show timers (actual total time) in the tasks' boxes in the Action historical list (Processing ticket tab) when the boxes are closed. Next to the status checkboxes each task's timer is shown (to whomever is allowed to see the timers). For the task user, the running timer will be shown also, making it easier to find which task has its timer running (other than clicking on pop-up timer).

• This is also a plugin setting, so you can disable it (today, the default would be enabled, because I really liked it :D, but the default could also be the current disabled).

Create a new setting to allow auto update of task duration based on timer registered time, when stopping the timer (not pausing).
It should round up the value using "Step for the hours (minutes)" GLPI Assistance setting.

Add actiontime by task SearchOption

Numero de la peticion de GLPI: 8690
Creado por GitSync en GLPI por Inés Míguez

Is it possible to enable the usage of the plugin when creating a task ?

it will be helpful for us.

Hello,
Are you going to adapt the plugin to be compatible with GLPI 10?
Thanks in advance.

When resizing a task in planning, and the timer is running, wrong values are shown.
Apparently looses start date.

Is there any way to export statistics from Actual time logged data?
It would be useful for reports.

Integrate Actualtime with the localization platform

Numero de la peticion de GLPI: 8321
Creado por GitSync en GLPI por Óscar Beiro

Add headers to plugin files

Numero de la peticion de GLPI: 8382
Creado por GitSync en GLPI por Inés Míguez

#72

If running time on the task accidentally eliminates the time doesn't stop, it keeps running and doesn't allow you to start another task. To stop this bug you have to change the null value in the completion record in the data base to stop this execution so that you can start another task with the same user.

This inconvenience happens little, but it has happened to different users of the system.

Created by cillox54

GLPI ticket number: 3902
Created with GitSync in GLPI by Óscar Beiro

#87

This feature generates dummy registries with null data, wrongly creating huge timers when interacting with other plugins: YAGP, VoIP... Since Automatically open task with a timer running and the Autostart feature covers this scenario, rather than disabling it, this feature should disappear.

GLPI ticket number: 6695
Created with GitSync in GLPI by Óscar Beiro

Thanks to Christoph Giebel from JungeSoftware.

#53

Hi,

as a super-admin, when i look at the ticket time, i don't see the time i set manually. I only see the time count by the plugin.

Is it managed by a file in the plugin ? (so i can try to fix this)

Created by boscorelly

GLPI ticket number: 2303
Created with GitSync in GLPI by Beiro Óscar (14)

#84

Senhores, bom dia.

Gostaria de sugerir que o contador de tempo fosse ativado na criação da tarefa predefinida do chamado. Quando isso é feito em um modelo de chamado o contador não é ativado, apenas se for inserido manualmente pelo técnico.

1. Tarefa inserida no "Modelo de Chamado"

2. Tarefa inserida manualmente.

3. Diferença das duas Tarefas inseridas de formas diferentes.

Creado por nadsonpaulo

GLPI ticket number: 5202
Created with GitSync in GLPI by Óscar Beiro

Hello,

Great plugin ideia. Congrats.

I've installed the plugin, but the start button is not showing in the ticket task form.
glpi version: 9.3.3
plugin version: 1.0.0

Thanks

When you stop (or pause) the timer, a new record is registered in the database. But the task windows is not updated (list with start dates and partial duration). The method getSegment can be used to update it automatically, via javascript. Also, if you stop the timer, it changes the task status from "To do" to "Done" in the task window and in the database, but the checkbox in the tasks list (when you close the task window) remains unchecked (="To do").

Ver causa y buscar una posible solución.

Ejemplo:

Ticket 6544

Tarea 13695

Numero de la peticion de GLPI: 6687
Creado por GitSync en GLPI por Daniel Couso

If Automatically open new created tasks is set to yes, should re open new created just when the task creator is the same as the assigned task tech.
user_id = user_id_tech

It doesn't make sense assigning a task to another tech, and have it reopened.

#60

Check attached image from internal: 2088

GLPI ticket number: 2541
Created with GitSync in GLPI by Freire Xacobo

This is not a bug, didn't knew how to ask.
I'm interested in having a ticket task date in the ticket, as you display in the demo screen.

Thanks