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Comments (8)

tillsteinbach avatar tillsteinbach commented on September 26, 2024

Hello Gerhard, what kind of car is it, and do you get correct values in the App at the same time?

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gerhard1951 avatar gerhard1951 commented on September 26, 2024

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tillsteinbach avatar tillsteinbach commented on September 26, 2024

Hmmm, you are one of the lucky ones that already have a car with 3.0 software. Unfortunately I have some more weeks to wait for my update. So it is hard for me to tell what might be the problem and if it is common.
My stomach feeling is that it is a problem on VW side but I‘m of course not sure.
Is the data coming back when you drive the car?
I‘m afraid that we need to wait for some other user to check if it is a common problem.

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gerhard1951 avatar gerhard1951 commented on September 26, 2024

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gerhard1951 avatar gerhard1951 commented on September 26, 2024

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gerhard1951 avatar gerhard1951 commented on September 26, 2024

Mwanwhile I found out, that

  • every night from exactly 02.07 am on all requests including odometer and door-status work until sometime in the afternoon between 2.00 and 5.00 pm.
  • Using an ioBroker-adapter for requesting the above mentioned parameters, I get the same result: No door status or odometer value from afternoon on.
  • It seems to be a Volkswagen problem.
  • Is there a chance to contact Volkswagen concerning such a problem?

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tillsteinbach avatar tillsteinbach commented on September 26, 2024

Thank you for the update.
Regarding contacting the Volkswagen support: I don’t believe that Volkswagen is interested in helping making third party software that uses their API work, but if you experience the same behavior on the official WeConnect ID app (it should behave the same) then of course you can report it there. If they fix it for the official app it will be fixed for WeConnect-cli too.

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gerhard1951 avatar gerhard1951 commented on September 26, 2024

Unfortunately, last year my ID.3 had to spend nearly four months in the garage because of software and hardware problems. Therefore I could not follow up the above mentioned problem. Meanwhile it seems to be solved.

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