module break order view in backend - M2 2.1.7 about magento2-ordercomments HOT 6 CLOSED

The issue is probably related to that Uncaught referenceError that you're getting, which is strange because the module doesn't do anything with javascript on the admin sales/order/view page.

Can you post the full console output?

What does your html (view page source) on the broken page look like ? Some kind of error might be visible in there.

from magento2-ordercomments.

console log :

(index):322 Uncaught ReferenceError: require is not defined
    at (index):322
(anonymous) @ (index):322
(index):421 Uncaught ReferenceError: require is not defined
    at (index):421
(anonymous) @ (index):421
(index):437 Uncaught ReferenceError: require is not defined
    at (index):437
(anonymous) @ (index):437

html page error :

<b>Fatal error</b>:  Uncaught Error: Call to a member function registry() on null in /home/moneef/public_html/vendor/magento/module-sales/Block/Adminhtml/Order/AbstractOrder.php:59
--
  | Stack trace:
  | #0 /home/moneef/public_html/vendor/boldcommerce/magento2-ordercomments/Plugin/Block/Adminhtml/SalesOrderViewInfo.php(20): Magento\Sales\Block\Adminhtml\Order\AbstractOrder-&gt;getOrder()
  | #1 /home/moneef/public_html/vendor/magento/framework/Interception/Interceptor.php(152): Bold\OrderComment\Plugin\Block\Adminhtml\SalesOrderViewInfo-&gt;afterToHtml(Object(Hexasoft\FraudLabsPro\Block\Adminhtml\Order\View\Info\Interceptor), '\n\t\t&lt;div class=&quot;...')
  | #2 /home/moneef/public_html/var/generation/Hexasoft/FraudLabsPro/Block/Adminhtml/Order/View/Info/Interceptor.php(26): Hexasoft\FraudLabsPro\Block\Adminhtml\Order\View\Info\Interceptor-&gt;___callPlugins('toHtml', Array, Array)
  | #3 /home/moneef/public_html/vendor/hexasoft/module-fraudlabspro/view/adminhtml/templates/order/view/tab/flpsummary.phtml(2): Hexasoft\FraudLabsPro\Block\Adminhtml\Order\Vie in <b>/home/moneef/public_html/vendor/magento/module-sales/Block/Adminhtml/Order/AbstractOrder.php</b> on line <b>59</b><br />

P.S i disabled hexasoft/module-fraudlabspro and it worked, i think there is a clash between the two modules.

fraudlabspro Disabled | OrderComment Enabled = working fine
fraudlabspro Enabled | OrderComment Disabled = working fine
fraudlabspro Disabled | OrderComment Disabled = working fine
fraudlabspro Enabled | OrderComment Enabled = Error

from magento2-ordercomments.

Hi @moneef
I've updated the extension to 1.1.2. Can you check again if it's now working for you with the new version?

from magento2-ordercomments.

Hi @moneef,

I've installed this module on a clean magento 2.1.7 install with only sample data, did a few test orders with comments in the checkout, and viewed them in the admin. However I didn't get the error that you're specifying. Does this error go away if you remove/disable the order comments module? If so, are there any other relevant error messages in your

• browser console
• magento logs
• php logs
  when you're getting this error with the order comments module enabled?

from magento2-ordercomments.

Hey @boldsidney ,

yes when i disable the module everything works fine, and also tried to remove it entirely from database and files, and reinstall it also tried di:compile and static-content:deploy

cleared

var/di
var/generation

and redo everything with no luck

browser console error Uncaught ReferenceError: require is not defined,
but there is nothing in PHP or Magento Logs.

from magento2-ordercomments.

@boldsidney ,

Beautiful, now its working with both extensions enabled.

great work 👍

from magento2-ordercomments.