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sjcallender avatar sjcallender commented on July 23, 2024

You might need to update (via resaving) all orders so their dateUpdated falls within the range ShipStation is expecting.

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aeu avatar aeu commented on July 23, 2024

Hi - we did notice that (that you have to touch the orders so that ShipStation would process them) but I was wondering about the action=export command, which we were under the impression would dump all the orders. It looks like it actually honours the page count in the preferences panel (which defaults to 25).

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sjcallender avatar sjcallender commented on July 23, 2024

action=export only includes orders within the date range that ShipStation attaches to the endpoint when it fetches the data. It'll process orders across multiple pages in the same request too.

From the ShipStation custom store docs:

Your page should return data for any order that was modified between the start and end date, regardless of the order's status.

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aeu avatar aeu commented on July 23, 2024

Hi @sjcallender - I'm using curl, no date at all (see above).

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sjcallender avatar sjcallender commented on July 23, 2024

Sorry. I forgot the context. I guess I don't understand the issue. If you set the Page Size for Orders to higher count (more than your actual order count) do you see them all?

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sjcallender avatar sjcallender commented on July 23, 2024

Also, you can use the page parameter to see more than page 1.

ex: ?action=export&page=3

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aeu avatar aeu commented on July 23, 2024

Excellent thank you. I was able to get this working. This issue doesn't negatively impact me, I was mainly pointing out that the behaviour and the documentation were a little out of sync.

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