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freescout-helpdesk avatar freescout-helpdesk commented on September 22, 2024 1

https://stackoverflow.com/a/48303288 or re-install the application.

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igorhoop avatar igorhoop commented on September 22, 2024

Okay, it helped get rid of the encryption problem. Thank you.

But now nginx reports: 502 Bad Gateway

Run the index.php script:

PHP Notice:  Undefined index: REQUEST_URI in /var/www/freescout/public/index.php on line 9
<!DOCTYPE html>
<html>
    <head>
        <meta charset="UTF-8" />
        <meta http-equiv="refresh" content="0;url=https://:/login#" />

        <title>Redirecting to https://:/login#</title>
    </head>
    <body>
        Redirecting to <a href="https://:/login#">https://:/login#</a>.
    </body>

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igorhoop avatar igorhoop commented on September 22, 2024

The problem has been resolved and was in the wrong nginx configuration.

In the file /etc/nginx/sites-available/freescout change the line:

fastcgi_pass unix:/run/php/php8.0-fpm.sock;

it was necessary to change php8.0 to php7.4, which is installed on my system

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