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Comments (3)

chase9 avatar chase9 commented on July 17, 2024

Please fill out the information above about your homebridge system and include any relevant logs. I can't help troubleshoot without more information.

from homebridge-node-alarm-dot-com.

mercnmash avatar mercnmash commented on July 17, 2024

Hello!

I have also started experiencing this problem since yesterday.

  • Expected behavior: Login successful and control of alarm.com system possible through homebridge/homekit
  • Error seen homebridge logs: "loginSession Error: GET https://www.alarm.com/login failed: GET https://www.alarm.com/login failed: request to https://www.alarm.com/login failed, reason: getaddrinfo ENOTFOUND www.alarm.com"
  • No response from security system and not changeable
  • Node.js Version v18.16.0
  • Homebridge v 1.7
  • Operating System: Running homebridge on pi using Docker

I've always appreciated support from this community - please and thank you!

from homebridge-node-alarm-dot-com.

pintapass avatar pintapass commented on July 17, 2024

I'm seeing this too. I've successfully configured this in the past and have entered everything correctly in the plugin config.

Logs:

Error: Error: GET https://www.alarm.com/web/api/systems/systems/11864646 failed: Two factor is enabled on this account but not setup in the plugin. See the wiki for details
    at get (/var/lib/homebridge/node_modules/homebridge-node-alarm-dot-com/node_modules/node-alarm-dot-com/dist/index.js:627:15)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at authenticatedGet (/var/lib/homebridge/node_modules/homebridge-node-alarm-dot-com/node_modules/node-alarm-dot-com/dist/index.js:584:17)
    at getCurrentState (/var/lib/homebridge/node_modules/homebridge-node-alarm-dot-com/node_modules/node-alarm-dot-com/dist/index.js:166:17)
    at async Promise.all (index 0)
    at ADCPlatform.listDevices (/var/lib/homebridge/node_modules/homebridge-node-alarm-dot-com/src/index.ts:353:26)
[28/01/2024, 10:57:48] [Govee] [LAN] client enabled and found 0 device(s).

Node.js Version: v20.11.0
NPM Version: 10.2.4
Homebridge Version: 1.7.0
Operating System: Debian GNU/Linux Bookworm (12)
Process Supervisor: Bare metal on a Pi 4b.

from homebridge-node-alarm-dot-com.

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