Particl copay lose btc about copay HOT 12 OPEN

Hi @Sanatone, is this inside the Particl Copay app?

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Hi @rynomster, The transfer was made from a third-party exchange to my wallet Particl Copay. In the blockchain network, the transaction is completed, it also shows that the funds came to the wallet and are there. But the transfer is not displayed in the app and there are no funds in fact

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@rynomster

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@Sanatone sorry for some reason I didn't see this. Did you ever come right with this or still not working?

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Halloo. I think I lost my 2 deposit . The particle is confirming on blackchien and am not seeing any money in my back office.i reed some comments but still not helping.i need my money

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hi @jones56 could you please email me?
[email protected]

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Did you sent it to your Copay app? I'm not sure what "back office" you are referring to?

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Those seem to be Bitcoin transactions and not Particl transactions?

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