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Comments (2)

johnnynotsolucky avatar johnnynotsolucky commented on August 26, 2024

Hi @smockensturm, I'll take a look at this on Monday first thing.

from shipstation-connect.

johnnynotsolucky avatar johnnynotsolucky commented on August 26, 2024

@smockensturm, by default the order export uses the order reference number which is a user-defined field. Commerce sets it to {{number[:7]}} by default. Shortening the order number drastically increases the chance of a collision with higher order counts.

There are 2 possibilities to resolve this.

The first is to update the reference field in your store config so that you can guarantee its uniqueness.

Alternatively, if you have a site module on that site, you can add an event listener to override the value with the full order number:

use yii\base\Event;
use fostercommerce\shipstationconnect\services\Xml;
use fostercommerce\shipstationconnect\events\OrderFieldEvent;

Event::on(
    Xml::class,
    Xml::ORDER_FIELD_EVENT,
    function (OrderFieldEvent $e) {
        if ($e->fieldName === OrderFieldEvent::FIELD_ORDER_NUMBER) {
            $e->value = $e->order->number;
        }
    }
);

from shipstation-connect.

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