Comments (5)
freescout-helpdesk
commented on July 1, 2024
We can't reproduce the issue. Maybe there are some extra conditions to reproduce it. Try to record a video for example.
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minnten
commented on July 1, 2024
Hello,
here is a short video with the problem:
Unbenannt2.mp4
One thing came to my mind, could it be a problem, that I use a ü in the markings?
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freescout-helpdesk
commented on July 1, 2024
Do you have modules updated to latest versions.
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minnten
commented on July 1, 2024
This is my actual list, everything that is activated is up to date:
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freescout-helpdesk
commented on July 1, 2024
The only way to figure it out is for someone to check it on your server.
Here is the place to debug: https://github.com/freescout-helpdesk/freescout/blob/dist/app/Conversation.php#L674
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