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Comments (5)

ngori avatar ngori commented on June 29, 2024

Hi, a couple questions. Did you previously have the plugin setup and working as expected? Can you confirm you don't have two factor authentication enabled with your alarm.com provider?

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mbmarlowe avatar mbmarlowe commented on June 29, 2024

Hello, first time user of the plugin just freshly installed. I have this same error with all of the same information. My errors are the same, but I just noticed the comment and 2FA is enabled. Am I to take it 2FA must be disabled? I will try that now and confirm and reply if that fixes it.

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mbmarlowe avatar mbmarlowe commented on June 29, 2024

Disabling 2FA fixed the issue for me. So, that is probably the same reasoning for the original requestor.

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chase9 avatar chase9 commented on June 29, 2024

2FA is unfortunately not compatible with the plugin at this time. Alarm.com doesn't have any sort of "app password", and the work hasn't been put in to mimic their login process (namely because it's really hard to mimic an interactive process on the server-side!)

from homebridge-node-alarm-dot-com.

derekschinke avatar derekschinke commented on June 29, 2024

Oops, you're right, I have 2FA enabled. I was logging in on my desktop browser and thought it only needed a password (I guess it remembered me), but after trying to login on my phone, it asked for a 2FA code. Thank you for your help!

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