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Comments (12)

doctorjz avatar doctorjz commented on July 17, 2024

Having the exact same problem.

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OvernightSuccess123 avatar OvernightSuccess123 commented on July 17, 2024

Same.
Fresh install.
Disabled 2 factor while testing to make sure it is not part of the problem.

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snapst3r avatar snapst3r commented on July 17, 2024

Also encountered same map error with 2FA disabled.

Back to trying it enabled and/or approving log in as trusted device via web which results in a 404 error on the refresh GET. Thinking there is a new device step going on here on Alarm-dotcom's side as this account and hardware worked on a prior homebridge install.

anyone else resolve it?

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ColemanRodriguez avatar ColemanRodriguez commented on July 17, 2024

I have never had 2FA on my account and I started getting the exact same error. I thought maybe it was the sign in prompt causing the issue. So I set up the 2FA and the issue persisted. No workaround I can see.

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efloyd avatar efloyd commented on July 17, 2024

Same for me. I used the WrapAPI version at my old house. Just installed a new system at my new house, set up this plugin, and I can’t get it to work with either 2FA on or off. I hope someone can get resolve the issue…I went with this system and Alarm.com because I of this plugin!

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efloyd avatar efloyd commented on July 17, 2024

I’m not exactly sure if anything changed, but I just noticed that my alarm.com system is now showing up in Apple Home. I didn’t change anything.

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chase9 avatar chase9 commented on July 17, 2024

This issue is normally caused by the plugin not being able to pull the system state if MFA is not setup properly. At this point, I recommend everyone turns on MFA since alarm.com seems to be forcing it for people. After that please make sure you follow the steps here to make sure MFA is setup with the plugin and report back.

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chase9 avatar chase9 commented on July 17, 2024

Also, to be 100% transparent, I consider this plugin to be permanently beta quality with no guarantee of support. do not rely on this plugin for anything that involves you or your family's safety!

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OvernightSuccess123 avatar OvernightSuccess123 commented on July 17, 2024

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whendric avatar whendric commented on July 17, 2024

Trying to install this plugin and getting the following errors;

COmmand for install:
pi@homebridge:~ $ npm install -g prsng/homebridge-node-telussecurity-dot-com

Errors:
npm ERR! code ENOVERSIONS
npm ERR! No versions available for node-telussecurity-dot-com

Any ideas?

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chase9 avatar chase9 commented on July 17, 2024

@whendric It looks like you're trying to install a different plugin which does not/no longer exists.

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docgould3 avatar docgould3 commented on July 17, 2024

Good afternoon. I am a Homebridge newbie and a programming novice. I seem to have the alarm.com bridge installed and running on my HOOBS device. But every time I try to add it to Apple Home, it says "accessory not found." I've tried restarting the bridge, reinstalling the bridge, restarting Home, etc. Any suggestions?

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