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MartyG-RealSense avatar MartyG-RealSense commented on June 12, 2024

Hi @multiplexcuriosus Support for the L515 has been removed from the current latest 2.55.1 version of the RealSense SDK as L515 is a retired camera model. You will need to use 2.54.2 on your PC too. Sincere apologies for the inconvenience.

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multiplexcuriosus avatar multiplexcuriosus commented on June 12, 2024

Hi @MartyG-RealSense

Thank you a lot for your answer!
Now I at least know what the problem was.
No need to apologize, it's not your fault I didn't check if the camera version is still supported.

Can you point me to a resource or briefly summarize the steps necessary to install the 2.54.2 version? As mentioned I did not succeed in doing that the first time I tried.

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MartyG-RealSense avatar MartyG-RealSense commented on June 12, 2024

You can find the source code for a particular librealsense version from the SDK's Releases page and compile it with CMake using instructions at #9931 (comment)

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multiplexcuriosus avatar multiplexcuriosus commented on June 12, 2024

Perfect, now it works. Thank you so much!

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multiplexcuriosus avatar multiplexcuriosus commented on June 12, 2024

Before we close the issue, one more question.

The realsense-viewer works no, but the python API pyrealsense2 still seems to have problems.

The first few lines of the python script I am trying to run are:

import pyrealsense2 as rs
import numpy as np
import cv2

pipeline = rs.pipeline()
config = rs.config()

pipeline_wrapper = rs.pipeline_wrapper(pipeline)
pipeline_profile = config.resolve(pipeline_wrapper)
device = pipeline_profile.get_device()
device_product_line = str(device.get_info(rs.camera_info.product_line))

which results in the error:

Traceback (most recent call last): File "/home/jau/Documents/SP/shelf_localization/myScripts/rs_tuts.py", line 18, in <module> pipeline_profile = config.resolve(pipeline_wrapper) RuntimeError: No device connected

This is the same error I got when I was still using 2.55.1.

I already reinstalled pyrealsense2 to no avail.

Do you have a suggestion on how to get pyrealsense2 to work again?

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multiplexcuriosus avatar multiplexcuriosus commented on June 12, 2024

Never mind, I just had to downgrade the 'pyrealsense2' as well. All is working well. You may close the issue if you want.

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MartyG-RealSense avatar MartyG-RealSense commented on June 12, 2024

It's great to hear that you succeeded both with the SDK and pyrealsense2. As you suggested, I will close the issue. Thanks!

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